Good to know
Practical answers for your stay. Can’t find what you’re looking for? Send us a message.
What time is check-in and check-out?
Check-in is from 15:00, check-out until 10:00.
How do I pay?
You pay securely online when you book.
What is the cancellation policy?
You can find the full conditions in our house rules.
Are pets welcome?
Yes, pets are welcome. Please let us know when you book.
Is Casa Joia suitable for children?
Yes. The Wooden House sleeps six, and the Safari Lodge and The Wing both have a bunk bed. Please keep an eye on children around the pool.
Do I need a car?
We recommend one. Casa Joia is in the countryside; the beaches, Lagos and the supermarkets are a short drive away.
How far is the airport?
Faro airport is about an hour’s drive.
Is there wifi and parking?
Yes, there is free wifi and free parking on the property.
Are towels and bed linen provided?
Yes, bed linen and towels are provided, including towels for the pool.
Are the hosts on site?
Yes. Stefan and Merel live on the property and are happy to help.